Manufactured home lender case study
A large, nationwide manufactured home lender was having challenges with different AMCs adapting to the unique needs and requirements of manufactured home and modular home appraisals.
Dart began a series of discovery conversations with the client to fully understand their appraisal and underwriting requirements and the challenges that they were having with other AMCs. Quality, turntime, comprehensive knowledge of their unique industry, and responsiveness were all crucial. Dart provided a high level of transparency and accountability with comprehensive weekly and monthly reporting to the client, which continues to this day. Ongoing conversations and on-site visits at their headquarters have been very beneficial in gaining a broader and deeper understanding of their operations and their expectations, and how Dart’s actions impact their bottom line.
Dart has enjoyed several years of a strong partnership with the lender, and is now their primary AMC partner earning 70% or more of their appraisal volume.
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