Dart Appraisal: Nationwide Appraisal Management Company

Account Coordinator – Troy, MI

Dart Appraisal is searching for an experienced Account Coordinator in servicing clients and has exceptional customer service skills. This candidate will communicate with new and current customers through phone, email, and our different servicing platforms to service and status their appraisal reports. Account Coordinators will also be communicating with appraisers throughout this servicing process. This job also includes:

  • Working with assigned clients to determine needs and provide resolutions when necessary
  • Staying current on company products and services
  • Maintain client details within our platforms
  • Maintain up to date client knowledge
  • Achieve goals provided by manager
  • Internal meeting participation
  • Daily resolution of action items
  • Participate in company USPAP training and other workshops when applicable
  • Ad Hoc reporting

Demonstrate all company Core Values:

  • Sense of Urgency
  • Dig Deeper
  • Positive Attitude
  • Customer Focused
  • Continuous Improvement
  • Trusted

Requirements:

  • Organized and high attention to detail
  • Excellent communication and customer service skills
  • Highly accountable, flexible, and effective under pressure in a fast-paced environment
  • Strong ability to work well in a team environment

Degree and mortgage industry knowledge preferred, but not required.

 

Staff Appraisers Job Position

Dart Appraisal is looking to fill positions for Staff Field Appraisers in the areas listed below. These positions are full-time, W2 positions, and are eligible for all benefits provided to our full-time employees.

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