Dart Appraisal: Nationwide Appraisal Management Company

WHY CREDIT UNIONS ARE CHOOSING US

“We value our partnership with Dart and thanks for all you and the Dart team do to serve our members.”

Dawana Manning
Delta Community Credit Union

“Just as our focus here at BECU is to put our Member’s best interest first, Dart Appraisal consistently does the same thing for us as a customer. Dart is a trusted partner in supporting our commitment to our Members.”

Steven Johnson, Sr. Manager, Mortgage Operational Support
BECU

“Dart Appraisal provides prompt service with a caring, professional touch. They are responsive to our needs and provides outstanding reports to monitor turn time and, if applicable, corrections.”

Marie Konnen, VP Mortgage Operations
Suncoast Credit Union

“I am rating you as a 5 - Excellent. All of the services provided as well as the staff have been very efficient in supplying us with our needs, and we plan on continuing to do business with you. A special shout out to our Account Coordinator. He has been excellent in keeping us up to date with our orders as well as communicating any bumps In the road along the way."

Kathleen Seets
MSGCU

As a company, Dart Appraisal is extremely experienced with credit unions. About 30% of our business each month comes from credit unions of all sizes, from some of the largest in the country to small community-based organizations.

With so many credit union clients, our staff understands the unique relationship between credit unions and their members. Dart ensures that our staff and our appraisers understand how to provide a “white-glove” customer service experience to all of our clients and their borrowers/members.

On top of our full appraisal products, we also offer a range of products specifically designed for HELOC/portfolio/second mortgage purposes that are popular with our credit union clients.

WHAT DART APPRAISAL OFFERS YOUR CREDIT UNION

RESIDENTIAL & COMMERCIAL APPRAISAL MANAGEMENT SERVICES

• Dart Appraisal provides complete residential and commercial appraisal management services.
• We offer a full suite of traditional residential and commercial appraisal products as well as alternate valuation products.
• We understand appraisal management is not one-size-fits-all, and will build a custom solution for you based on your market area, LOS platform, appraiser panel requirements, service expectations and more.
• As part of our commitment to transparency, we invite you to view our average turn times across

QUALITY

• Nationwide panel of licensed appraisers, most of whom live and work within 8 miles of subject properties
• Appraisers on our panel are required to have over 1,000 units experience
• Our operations staff members have passed the 15-hour USPAP course
• Appraisals manually reviewed by our in-house QC team
• We actively monitor and manage current and pending AMC State Regulations for compliance

TIMELY SERVICE

• Proprietary technology assigns order to appraisers virtually instantly
• Transparent communication regarding our turn times nationwide • Each client is assigned a single account coordinator
• Brokers have quick and easy access to enter orders and make payments through Dart's Broker Express center
• Real-time reporting through our client center gives you 100% visibility to your orders every step of the way


CUSTOM SOLUTIONS

• Fully integrated with most systems, including Loan Origination Software systems
• Dedicated service team adjusts to your specific needs and requirements
• Monthly reporting provides visibility on performance for all of your order • Ability to restrict appraisers to your preferred panel
• Multiple payment options, including borrower pre-payment directly to Dart
• Warranty products also available the country.

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