Dart Appraisal is committed to protecting the privacy of users of the Dart Appraisal site. At Dart Appraisal, we intend to give you as much control as possible over your personal and confidential information. As part of the normal operation of the Dart Appraisal site, we collect information from you. This Privacy Statement describes the information we collect about you and how that information may be used.
INFORMATION GATHERED THROUGH THE DART APPRAISAL WEBSITE
Dart Appraisal collects non-public personal information that has been voluntarily provided by you. Information collected may include your name, address, telephone number, email address and other information that you submit.
Dart Appraisal may track the domains from which people visit the Dart Appraisal site in order to gain aggregate data that may be analyzed for trends and statistics. Subject to the provisions of this Privacy Statement, Dart Appraisal may use accumulated aggregate data for several purposes including, but not limited to, marketing analysis, evaluation of Dart Appraisal’s services, and business planning. Currently, Dart Appraisal uses personal information as a basis for notifications to users, and in order to implement the Terms and Conditions of Use governing the Dart Appraisal site (the “Terms”).
Notification: In order to implement or enforce the Terms, Dart Appraisal may use user-provided e-mail addresses to contact users on an individual basis. At no time, unless such disclosure is required by law, a governmental agency, or specifically authorized by the user, will Dart Appraisal disclose individual user personal information to unrelated third parties that is not publicly available.
LINKS WITH OTHER SITES
The Dart Appraisal site contains links to other websites, whether owned or controlled by Dart Appraisal affiliates or unrelated third parties. Please note that the privacy policies of these sites may differ from those of the Dart Appraisal site. Dart Appraisal is not responsible for the privacy policies and practices of any linked websites. We encourage you to read the privacy statement of any website you may visit.
SECURITY
To secure site integrity, Dart Appraisal employs measures, including but not limited to security audits, use of encryption tools and software, and other reasonable security measures and procedures. Internal access to users’ private and nonpublic personal information is restricted to site administrators and individuals on a need-to-know basis.
ENFORCEMENT
In the event that Dart Appraisal becomes aware that site security is compromised or nonpublic user information has been disclosed to unrelated third parties as a result of external activity, including but not limited to external security attacks, Dart Appraisal shall take reasonable measures which it deems appropriate, including but not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities, notwithstanding other provisions of this Privacy Statement.
If Dart Appraisal becomes aware that a user’s personal information provided to Dart Appraisal has been disclosed in a manner not in accordance with this Privacy Statement, Dart Appraisal shall make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that Dart Appraisal knows this information.
EMAIL MARKETING OPT-OUT
Dart Appraisal utilizes a third party vendor for all email marketing activities. This company’s Anti-Spam Policy tolerates only permission-based email. Recipients always have the opportunity to opt-out of our marketing communications or change preferences by following a link in the footer of all email messages sent by Dart Appraisal.
MOBILE MESSAGING TERMS AND CONDITIONS
Dart Appraisal, LLC (“Dart”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (these “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy [insert link to your privacy policy] and our Independent Contractor and Confidentiality Agreement. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy Independent Contractor and Confidentiality Agreement.
Program Description: We may send transactional mobile messages in various formats through the Program. Transactional messages relate to existing or ongoing order assignment(s) and may include order notifications and updates, appointment reminders, and other transaction-related information. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary due to order volume changes. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for short message service and multimedia message alerts.
- User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at appraiserhelp@dartappraisal.com. Your participation in the Program does not require that you make any purchase from us and your participation in the Program is completely voluntary.
- User Opt-Out and Support: You may opt-out of the Program at any If you wish to
opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, please send an email to appraiserhelp@dartappraisal.com. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. If you want to join the Program again or for general support, please contact us at 888-327-8123.
Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
- Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
- Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.
INCIDENT RESPONSE
Dart Appraisal has a formal incident response plan in place, which details a specific and systematic approach for dealing with computer security incidents. If you discover any suspicious activity, please call 678.426.5373 or email kmorgan@dartappraisal.com.
NO GUARANTEES FOR FACTORS BEYOND DART APPRAISAL’S CONTROL
While this Privacy Statement expresses Dart Appraisal’s standards for maintenance of privacy data, it is not in a position to guarantee that the standards will always be met. There may be factors beyond Dart Appraisal’s control that may result in disclosure of data. As a consequence, Dart Appraisal disclaims any warranties or representations relating to maintenance or nondisclosure of private information.
POLICY CHANGES
We reserve the right to modify or amend this Privacy Policy at any time. Changes will be made immediately to the website.
CALIFORNIA PRIVACY RIGHTS – CONSUMERS
A consumer has the right to know the categories of personal
information listed in the CCPA we have collected and disclosed in the past 12
months. We collect this information only
to process appraisal services requested by your lender, broker or
representative of a lending institution.
The categories of information we may collect include:
- Identifiers
– including name, email address, phone number, unique personal identifier,
IP address and User ID. - Customer
records – billing address, and credit or debit card information. - Characteristics of protected classifications under California
or federal law: Race as requested on a
mortgage application. - Internet
activity – including your interactions with our Services. - Audio or
visual data – including audio or video we collect while communicating with
you. - Geolocation
data – including your location inferred by your IP address.
In certain cases, we collect sensitive data as defined by
the CCPA, including:
- Your login
credentials to provide you access to the Services. - Your
financial card information when you make a payment for our Services, we
will share this information with our third-party card processors. - Content of
communications that you post publicly on our Services or that are shared
with us to facilitate customer support.
We don’t infer characteristics or about you based on your
sensitive personal information.
We collect but do not Sell or Share personal
information. The information collected
is limited and only collected to fulfill the service being requested. We will retain the information per retention
periods required per federal and state laws.
The information is provided by either you (the consumer) or our client
to process your transaction. The
information may be disclosed to a third party only for purposes to complete the
service being provided.
A business that receives a verifiable consumer request from
a consumer to access personal information shall promptly take steps to disclose
and deliver, free of charge to the consumer, the personal information required
by this section.
A consumer shall have the right to request that a business
delete or correct any personal information about the consumer which the
business has collected (restrictions may apply if retention is required by
another law).
A consumer shall have the right to request that a business
that sells the consumer’s personal information, or that discloses it for a
business purpose, disclose to that consumer:
(1) The categories of personal information that the business
collected about the consumer. (2) The
categories of personal information that the business sold about the consumer
and the categories of third parties to whom the personal information was sold,
by category or categories of personal information for each third party to whom
the personal information was sold. (3)
The categories of personal information that the business disclosed about
the consumer for a business purpose.
A business shall not discriminate against a consumer because
the consumer exercised any of the consumer’s rights under this title,
including, but not limited to, by: (A) Denying goods or services to the
consumer. (B) Charging different prices
or rates for goods or services, including through the use of discounts or other
benefits or imposing penalties. (C)
Providing a different level or quality of goods or services to the
consumer, if the consumer exercises the consumer’s rights under this title.
(D) Suggesting that the consumer will
receive a different price or rate for goods or services or a different level or
quality of goods or services.
Consumers may exercise their rights listed above and submit
requests to Dart Appraisal by calling 888-327-8123 or sending an email to
info@dartappraisal.com.