Dart Appraisal: Nationwide Appraisal Management Company

Service Level Coordinator (SLC) Troy, MI

Dart Appraisal is looking to grow our Service Level Coordinator (SLC) team! Our ideal candidate will have previous experience in customer service or data entry type roles, have excellent written and oral communication skills, and is excited about working in a fast-paced environment.

A typical day for an SLC team member is spent assigning orders according to client and file requirements, communicating with appraisers, clients, and team members regarding the status of the files, and accurately updating the files’ coinciding notes. This job also includes:

  • Accurate and timely notifications to clients
  • Staying current on company products and services
  • Maintaining up to date client knowledge
  • Achieving goals provided by their manager
  • Ad Hoc tasks and reporting

Demonstrate all company Core Values:

  • Sense of Urgency
  • Dig Deeper
  • Positive Attitude
  • Customer Focused
  • Continuous Improvement

Requirements:

  • Organized and high attention to detail
  • Excellent communication and customer service skills
  • Highly accountable, flexible, and effective under pressure in a fast-paced environment
  • Strong ability to work well in a team environment

Degree and mortgage industry knowledge preferred, but not required.

CONTACT US TO APPLY